# Getting support

## Get a Google support package

Google Cloud offers different support packages to meet
different needs, such as 24/7 coverage, phone support, and access to a technical
support manager. For more information,
see [Cloud Customer Care](https://docs.cloud.google.com/support).

## Get support from the community

### Ask a question on Stack Overflow

Ask a question about Identity Platform on
[Stack Overflow](http://stackoverflow.com/questions/tagged/google-identity).
Use the tag `google-identity` for questions about
Identity Platform. This tag not only receives responses from the
Stack Overflow community, but also from Google engineers, who monitor the tag
and offer unofficial support.

### Discuss Identity Platform

You can visit the Google Cloud
[Slack community](https://googlecloud-community.slack.com/) to discuss
Identity Platform and other Google Cloud products. If you haven't
already joined,
[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-3icuwfdvq-eq_58LqmOoCNc16mpZcaNA).

### File feature requests and bug reports

If you'd like to request a new feature for Identity Platform, or
encounter a reproducible bug, you can report them through the
[issue tracker](https://docs.cloud.google.com/support/docs/issue-trackers.md.txt). You can
[review the open issues](https://issuetracker.google.com/savedsearches/6115075)
to see if your bug or request has already been reported, and
[star](https://developers.google.com/issue-tracker/guides/subscribe#subscribing_by_starring_an_issue)
an existing thread to keep updated. If there are no existing threads, you can
[request a new feature](https://issuetracker.google.com/issues/new?component=1120253&template=1629995)
or [report a new bug](https://issuetracker.google.com/issues/new?component=1120253&template=1629969).